Frequently Asked Questions About Commercial and residential Cleaning Services in Montreal

Here are some commercial and residential cleaning services frequently asked questions:

Residential cleaning services frequently asked questions:

People hire cleaning service for different reasons. Cleaning service are rapidly becoming not a luxury anymore. but instead a needed service in most homes.

We offer a variety of cleaning services ranging from the basics (standard cleaning of all major rooms of the house, including kitchen, bathrooms and other living areas) as well as deep cleaning (prices upon request).

Cleaning Professionals is fully bonded and insured.

A team of one or two maids will be cleaning your home.

The Montreal Cleaners provide all cleaning equipment and products. If you have a special cleaning product that you would like for us to use, please discuss this with our team.

For all homes and condos that we clean in Montreal, our cleaning teams bring the cleaning supplies and equipment for the cleaning services. We use the best vacuums and eco-friendly cleaning products that can effectively do the job without causing damage to your home and health.

Every cleaning has a 100% satisfaction guarantee. If you are not 100% satisfied, let us know within 24 hours. The person will return to your home and clean the area in question.

Payment is due upon completion of the service. Consult with your cleaning service to see what payment options are available. Cash, check are generally accepted.

The Montreal Cleaners teams use eco-friendly cleaning products and following green cleaning best practices that are safe for your family, safe for your animals and that help to minimize our carbon footprint.

Read more about eco-friendly cleaning service

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If you have pets, we ask that you prevent them from entering the areas that we clean. For sanitary and safety reasons, our teams of residential cleaning professionals are not permitted to clean flea infested homes or pick up animal excrement.

If our cleaning service team break something in your home please call us at once to discuss a resolution. If the breakage was our fault, we will replace the item.

You are not required to be home for a scheduled appointment. Depending upon your comfort, you can choose to be home during an appointment or to not be home at all.

Our cleaning services include :

  • Living Area

- Vacuum/sweep and wash floors
- Dust all surfaces, pictures, and loose objects
- Clean all mirrors and windowsill ledges
- Vacuum upholstery and under cushions
- Empty garbage
- Remove cobwebs
- Baseboards & doors
- Light switches, ceiling fans, and light fixtures
- Spot wash walls
- Dust blinds

  • Bathroom

- Scrub/descale sink, shower walls, toilet and bathtub
- Wipe glass doors, counter tops, mirrors, cupboards and light switches
- Dust loose objects and light fixtures
- Remove cobwebs
- Vacuum and wash floors
- Empty garbage
- Baseboards & doors
- Light switches, ceiling fans, and light fixtures (we do not clean chandeliers)
- Spot wash walls
- Dust blinds

  • Kitchen

- Clean exterior of all appliances, cabinets, and countertops
- Clean under appliances
- Clean the inside of the microwave
- Scrub and sanitize the sink
- Dust stove hood and top of fridge
- Remove cobwebs
- Vacuum and wash floor
- Hand wash any dishes
- Baseboards & doors
- Wipe down table and chairs
- Light switches, ceiling fans, and light fixtures (we do not clean chandeliers)
- Spot wash walls
- Dust blinds

  • Bedroom

- Dust furniture, loose objects, clean all mirrors
- Vacuum, wash floors
- Empty trash
- Baseboards & doors
- Light switches, ceiling fans, and light fixtures (we do not clean chandeliers)
- Spot wash walls
- Dust blinds

  • Stairs

- Clean Skirting
- Wipe Window Ledges
- Polish Hand Rails
- Vacuum carpe / floor
- Wash Floor 

  • Extras

- Wash windows
- Clean inside of fridge
- Clean oven
- Laundry
- Making beds

 

Our normal work days are Monday to Friday from 8:00 a.m. to 5:00 p.m., although these hours may be adjusted slightly to meet your individual needs. While it is not always possible to give a specific time of arrival, we will make every effort to adjust our schedule to meet your needs. Please call our team 48 hours in advance, if possible, so that we may best accommodate you.

If you have vacation plans and need a temporary cancellation of your cleaning services, please call to make arrangements with your cleaning team.

Absolutely not!  There is no obligation to sign a contract. We want you to choose to stay with us because of our overall quality of service, reliability and trustworthiness.

It’s simple. Contact The Montreal Cleaners 1-(844)294 2670 or fill the contact form. They would be more than happy to provide you with a free estimate and schedule your appointment to meet with you at your home or condo.

We do our best to have the same professional house cleaner in your home every time we clean. However, sometimes due to vacations, illness, or cleans being rescheduled we will have to send a different cleaner or team instead.

We evaluate the size of your home, how many rooms will be cleaned, the condition of your home, and the frequency at which we’ll be coming to your home to clean. While the actual time to clean will vary depending on the area on rotation, we assign one fixed price for your convenience.

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